Legal information

Terms & Conditions

Last updated: January 2026

Welcome to Evermaze. These Terms & Conditions govern your use of our website and services. By placing an order with us, you agree to these terms.

1. General Information

Evermaze is a gifting brand that curates and sells personalized gift hampers. We operate under the following details:

Company Name: Evermaze Gifting Pvt. Ltd.

Registered Address: Sector 15, Gurugram, Haryana 122001

Email: hello@evermaze.com

Phone: +91 98765 43210

2. Orders & Acceptance

When you place an order with Evermaze:

  • You confirm that all information provided is accurate
  • You authorize us to charge the payment method provided
  • Orders are confirmed via email after payment verification
  • We reserve the right to cancel orders for fraud prevention

3. Pricing & Payment

All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise. We accept:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • UPI and Net Banking
  • Wallets (Paytm, PhonePe, etc.)
  • EMI options for select banks

Payment must be received in full before order processing begins.

4. Product Information

We strive to display accurate product information, including:

  • Prices, descriptions, and images
  • Product availability and stock status
  • Customization options and limitations

However, slight variations may occur due to product availability or supplier changes. We'll notify you of significant changes.

5. Personalization & Custom Orders

For personalized items:

  • Custom messages are limited to [X] characters per hamper
  • We reserve the right to refuse inappropriate content
  • Custom orders cannot be cancelled once processing begins
  • Handwritten notes are included with every hamper

6. Delivery & Risk

Risk of loss and title for items purchased passes to you upon our delivery to the carrier. Please refer to our Shipping Policy for more details.

7. Intellectual Property

All content on our website, including designs, logos, images, and text, is the property of Evermaze and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

Evermaze shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount you paid for the specific order.

9. User Conduct

When using our website, you agree not to:

  • Violate any laws or regulations
  • Submit false or misleading information
  • Attempt to gain unauthorized access
  • Interfere with the website's operation
  • Use automated systems to access our website without permission

10. Indemnification

You agree to indemnify and hold harmless Evermaze, its officers, directors, and employees from any claims, damages, or expenses arising from your violation of these Terms or your misuse of our website.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

For questions about these Terms, please contact us:

Email: legal@evermaze.com

Address: Evermaze Gifting Pvt. Ltd., Sector 15, Gurugram, Haryana 122001